I NEED TO CHANGE MY ORDER
In case of a mistake in order or address submitted, please contact us via Email or chat within 24 hours and we will make sure your order is corrected.
MY ORDER IS LOST OR MISSING
Couriers will frequently stash or leave the shipment with a present party (Such as a property office) to prevent theft. We encourage looking around for the order and and visiting your nearest post office and if still not located please contact us for assistance.
I NEED A REPLACEMENT
In case of a damaged or wrong item, please contact us with your order details and the photo of it and we will ship out a replacement in no time.
IMPORTANT- Our items are custom made, so it is impossible so replace them unless there is a mix up or a damaged product, But please contact us and we will do our best to help.
I NEED HELP WITH MY SUBSCRIPTION.
Please contact us and one of our advocates will assist with any changes.
WHERE CAN I APPLY MY DISCOUNT CODE?
Our Discount Code field is located below the contact info summary during the final page of checkout.
If you are still unable to locate it, please contact us.
I CAN'T LOG INTO MY ACCOUNT
If you have been unsuccessful in resetting your password, please contact us.